Background Checks (ShieldHub)
All NMFS inspectors must maintain an active ShieldHub background check.
This ensures full compliance with client security requirements and validates their identity with a unique ShieldID, professional history, and inspection eligibility.
E&O / General Liability
NMFS maintains full general liability and E&O insurance through York-Jersey Insurance, the original and most trusted provider in the mortgage field services industry. Our inspectors are covered under this policy while performing work for NMFS.
Over more than a decade, NMFS has never had a single insurance claim filed, a record that sets us apart industry-wide. York-Jersey recently announced nationwide premium increases — but not for NMFS. Instead, they issued us a discount due to our long-standing history of low risk and consistent inspection quality.
Why it matters to clients:
► Lower risk
► Proven inspection accuracy
► Protected properties and reduced liability exposure
This long, claim-free track record is one of the reasons NMFS remains one of the most trusted companies in the mortgage field services industry.
Trained and Certified Mortgage Field Inspectors
Mortgage field service contractors need more than the ability to take photos. They must understand what each client requires, why each photo matters, what conditions must be documented, and how to submit complete and accurate reports.
NMFS encourages inspectors to build their knowledge through MortgageFieldServices.com, a separate training website for the mortgage field services industry.
The website offers free introductory training and an optional paid Certified Mortgage Field Services Inspector course covering inspection procedures, client expectations, report quality, and common mistakes.
When selecting contractors, NMFS considers training, experience, communication, coverage area, and the ability to follow instructions and consistently provide accurate, reliable results.
InspectorADE – Real-Time Accuracy
InspectorADE (IA) is the most advanced inspection data-processing platform in the mortgage field services industry. NMFS uses IA to download work orders instantly, dispatch them to inspectors, receive results from the field in real time, and complete QC and upload approvals within minutes.
IA is 100% U.S.-based and does not outsource processing overseas — a critical factor in maintaining client data security and compliance requirements.
InspectorADE also integrates every client’s custom forms, requirements, and workflows, producing clean, consistent, and accurate inspection reports. Each inspection includes verified GPS coordinates, date/time stamps, and all required client-specific data points.
The result: faster turnaround, fewer errors, and a more reliable inspection product for our clients.